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New Clients
What to Expect
As a new client of our small animal hospital, located just south of Broad Ripple, you can expect our full attention to your pets’ needs. When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition, and the reason for your visit, gathering data for the veterinarian.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow-up.
In the case of an illness or injury, one of our veterinarians or veterinary technicians may call the next day to follow up on your pet’s condition.
We are excited to meet you and your human and animal family members!
